Frequently Asked Questions:
- What does "Lovely P.U.S.H" stand for?
- What size should I order and are the color of the products accurate to the photos?
- Do you ship internationally?
No, we currently only ship within the United States.
- How long will shipping take and what carrier do you use to ship?
We use USPS with tracking information. For more information on shipping times, please review our Shipping Policy.
- How can I track my order?
You will receive an email with a tracking number once your online order has been processed and shipped.
- Can I return or exchange my purchase?
Unfortunately we do not accept returns, only exchanges or store credit up to 7 days after you receive your order. Please review our Return Policy.
- How long do exchanges take?
Once we have approved your exchange; exchanges will be processed once we receive your item(s). You will receive a tracking number once your new item(s) have been shipped out. Please review our Return Policy for more details.
- An item I wanted to purchase is sold out. Can I still order it?
If there was an item you would like to purchase, but it's sold out online, please contact us. It may be an item on back order or it may be discontinued. We will verify and let you know.
- Did my order go through?
Please check your email for an order confirmation. If you did not receive an email within 24-48 hours, please contact us at firstname.lastname@example.org.
- Will 5% of my total purchase really go towards charity?
For any additional questions, please contact us at email@example.com.